Terms of Service

1. Introduction

You must have full legal capacity under the laws of your place of residence to enter into these Terms. If you have not reached the age of legal majority where you live, your parent or legal guardian must read and accept these Terms on your behalf, and you must use the Services under their guidance.

2. About Subscriptions and Paid Features

2.1 Auto-Renewal Authorization

Where a subscription is offered, you irrevocably authorize us to automatically charge you for the next subscription period before the end of the current billing period, on a recurring basis, so that you can enjoy the Services without interruption. Providing payment details signifies your consent to use this information for fee collection. Subscriptions may be billed weekly, monthly, annually, or for other periods as offered at the time of purchase.

2.2 Fee Deduction

Fees will be automatically deducted from your payment account at the start of each billing period. If auto-renewal fails due to insufficient account balance, you are solely responsible for the resulting interruption of paid features.

2.3 Scope of Use

The content provided under a subscription or unlocked with a virtual balance is limited to use within our applications and affiliated platforms. Any malicious or illegal activity intended to separate subscription content or unlocked content from the Services is not permitted. We reserve the right to verify whether your use of the Services complies with these Terms; if we find non-compliant use, we may suspend the relevant benefits, and you will be responsible for any resulting damage or loss.

2.4 Expiry and Grace Period

When your membership or VIP service expires, you will enter a grace period. The specific dates of the grace period will be displayed when you first subscribe. During the grace period, you may enjoy some membership features while other features will be restricted. We will remind you to renew during the grace period through the payment method you previously selected, and payment will be made automatically if auto-renewal is enabled. Restricted features typically include high-definition playback, downloads, and ad-free viewing.

2.5 Virtual Balance and Content Unlocking

Some content requires a virtual balance or another in-product unit of value to unlock. Payments are processed by TikTok Minis or other third-party payment channels displayed on the payment page. The product name, currency, amount, taxes, and payment terms are those shown when you confirm payment. A virtual balance may be used only within the Services in accordance with applicable rules; it is not a bank deposit or electronic money, does not accrue interest, and cannot be redeemed for cash unless required by law.

3. Rights and Obligations of Both Parties

3.1 We provide methods for you to check your subscription orders and transaction records within the product, but we are not responsible for delivering paper invoices to you individually.

3.2 After successfully charging your payment account, we will record the payment and activate or renew the corresponding service under your account.

3.3 If an error occurs during the charging process, both parties should fully cooperate to identify the cause. Each party bears the losses caused by its own fault; where fault cannot be distinguished, responsibility shall be shared appropriately in accordance with applicable law.

3.4 We may change or modify the service content, rules, and these Terms based on business development or technical upgrades, and will notify users through the application or relevant pages of our website. If you disagree with the changes, you may cancel the service and stop using it. Continued use of the Services after changes take effect will be deemed acceptance of the changes.

3.5 You may choose whether to cancel the service. If you do not cancel, it will be considered that you agree to our charging you for the next billing period according to the applicable rules. Once the fee is successfully charged, we will renew your subscription for the next billing period.

3.6 If the service price changes before or during auto-renewal, the current effective price displayed at the time of charging will prevail.

3.7 We have the right to adjust service prices based on demand or market changes and will notify you of any price changes through relevant pages before they take effect.

4. Term and Termination

4.1 These Terms take effect when you choose to accept them or begin using the Services, and terminate when you stop using the Services or cancel your subscription.

4.2 You have the right to terminate the Services at any time through the account settings. After termination, we will stop providing the Services to you.

4.3 If a payment or paid subscription is canceled, or any service is terminated before the end of the current subscription period, the fees already paid will not be refunded, except as provided in Section 9 (Refund Policy & Process) or as required by applicable law or payment-platform rules.

5. Liability for Breach of Contract

In the event of a breach of these Terms by either party, the non-breaching party has the right to seek compensation through the dispute resolution methods agreed in Section 6. To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services. Nothing in these Terms excludes liability for fraud, willful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

6. Dispute Resolution and Governing Law

You and the Company agree to make a good-faith effort to resolve any dispute related to or arising from these Terms. If no agreement can be reached, either party has the right to submit the dispute to a court of competent jurisdiction in the Hong Kong Special Administrative Region. The interpretation, validity, and enforcement of these Terms shall be governed by the laws of the Hong Kong Special Administrative Region, without prejudice to any consumer protection rights that cannot lawfully be waived in your jurisdiction.

7. Subscription & Cancellation

7.1 Voluntary Cancellation: You may terminate your subscription at any time. Simply log into your account, go to the profile page, and follow the instructions to cancel. After your cancellation request is submitted, you will continue to enjoy membership benefits until the end of the current billing cycle, and no further charges will be incurred thereafter.

7.2 Cancellation Deadline: To ensure your cancellation takes effect before the next billing cycle, please submit your request at least 24 hours before your billing date. If you submit your cancellation request on or after your billing date, charges for the new cycle will still apply, and the cancellation will officially take effect from the next billing cycle.

8. Billing Inquiries & Disputes

8.1 If you have any questions or concerns regarding a charge from us, please contact us directly by email at 1015985272@qq.com or through the customer service channel in the application.

8.2 Service Commitment: Our support team will respond to your inquiry within 24 hours and is committed to helping resolve any billing issues within 72 hours.

9. Refund Policy & Process

9.1 Direct Handling: In compliance with applicable platform policies, all refund requests are handled and reviewed directly by us. Please contact our support team by email at 1015985272@qq.com or through the customer service channel in the application to submit your refund request.

9.2 Review Criteria: Refund requests will be reviewed fairly based on platform policies, applicable laws and regulations, and your actual usage.

9.3 Response Time: Our support team will respond to your refund request within 24 hours.

9.4 Processing Time: For approved refunds, urgent requests are typically processed within 24 hours, and standard requests within 72 hours.

9.5 Note: The actual time it takes for a refund to reach you depends on the settlement cycle of your payment method (for example, credit card or bank), so please allow sufficient time.